Director of Social Work

Job Title: Director of Social Work
Employee Status: Exempt Professional-Learned Professional
Reports to: Chief Program Officer of Rehab, Workforce and Youth Services Programs
Primary Location: VISIONS, 500 Greenwich Street, New York, NY 10013
Salary Range: $80,000-$90,000 per year


The Director of Social Work oversees the work of the 5+ licensed social workers, providing quality services in a timely manner and deploys staff to respond to participant needs in all VISIONS programs.  The director will provide guidance and direction to social work staff ensuring participants’ needs are being met and that staff are efficiently managing their respective caseloads and assignments.  The Director of Social Work is responsible for scheduling observations and writing staff performance evaluations and ensuring all assessments and reports are completed in a timely manner. 

This position encompasses social work with individuals and groups; social casework from benefits assistance to short term therapy with participants and their families, supervision of social work interns and/or consultation with other social work staff who have interns and supervision of social work staff to qualify for LCSW and/or LMSW licensure in New York State. In addition to staff supervision, the Director of Social Work may maintain a small caseload. Sessions with participants may be provided by phone, over Zoom, Google Meets, Facetime, or another video platform, or in person at the participant’s home, or at one of VISIONS three service locations (two in Manhattan and one in Rockland County). 

VISIONS Social Workers offer time-limited adjustment to blindness counseling and case assistance to people who are blind or visually impaired of all ages. The VISIONS Social Worker serves as a bridge between participants with vision loss, other service providers and VISIONS.  People with visual impairment, or who are blind, often need advocates to assist in accessing community based mental health or health services. The Social Worker locates community benefits and programs, makes referrals and facilitates acceptance of identified services.  The Social Worker provides time limited adjustment to blindness counseling with participants who are adjusting to their vision loss as well as counsels their family to support the participant’s independence at school, home, and work and in the community. Individual and group approaches may be used.

The Director of Social Work accomplishes their responsibilities with dependability, initiative, and creativity.  There is potential to grow this department and offer additional or new services. This position requires a strong ability to multi-task.  This position also requires solid interpersonal skills, an ability to work well with an interdisciplinary, multi-cultural team, careful attention to detail and the treating of personal information with confidentiality. 

While this position is 80%-90% virtual at this time (July 2022), the Director of Social Work and the social work staff may be called upon to work in person throughout the five boroughs of New York City, Long Island and Westchester and/or provide services at VISIONS at Selis Manor in the Chelsea neighborhood of Manhattan, and VISIONS Center on Blindness in Rockland County.

Duties and Responsibilities include the following:

  • Oversee and/or provide adjustment to blindness counseling with individuals and their families that are adjusting to their vision loss.
  • Supervise all Social Workers and the Social Service Benefit Coordinator in accordance with company policies and procedures and requirements of funders including the NYS Commission for the Blind (There is no funding or billing to Medicaid or Medicare.)
  • Serve as a mental health consultant to staff as needed. This includes case consultations for individuals with complex medical/physical conditions, crisis intervention. Consultations may also occur when a rehabilitation instructor is working with a participant who they find very challenging.
  • Provide clinical guidance to VISIONS social work and counseling team.
  • Monitor staff case flow, taking into account both waiting times and contract goals.
  • Monitor staff schedules to ensure that participants are being seen on a regular basis and that staff meet agency attendance and productivity requirements.
  • Meet with staff regularly to obtain case updates.  During these meetings, the Director should provide technical assistance and suggestions for alternative approaches when indicated as well as strategies for completing cases in a timely manner.
  • When issues or problems arise with cases that require outside intervention or information exchange, contact the required agency/professional or assign a staff member to ensure that there is a smooth flow of information and timely follow-up.
  • Oversee and/or provide emotional and mental health counseling in group or individual sessions.
  • Oversee and/or provide short-term crisis intervention for individuals who are newly blind or visually impaired.
  • Provide supervision to a minimum of two social work interns per year.
  • Oversee and/or provide group therapy sessions as warranted for legally blind participants referred and funded by the NYS Commission for the Blind.
  • Home visits may be required. Travel to individuals’ homes or neighborhoods in all areas of New York City, Long Island and Westchester to provide Social Work Services whenever necessary or meet with the vocational rehabilitation counselors from the New York State Commission for the Blind.
  • Maintain confidential records including case notes and complete reports required by funding sources and/or VISIONS.
  • Meet with participants and/or family members to address problems and concerns related to rehabilitation/youth/workforce services, individually, or in groups.
  • Oversee the completion of assessments with participants over the telephone, over video conferencing platforms, in their homes, or at one of VISIONS locations when necessary.
  • Answer general information calls about all VISIONS services and refer to Blindline® or other internal resources as appropriate.
  • Participate in agency outreach and public education activities when assigned.
  • Identify and refer individuals who can benefit from other VISIONS services such as job placement, VCB, VRC, the Older Adult Center and other programs that VISIONS offers.
  • Establish collaborative relationships with other nonprofit organizations.
  • Consult with physicians, medical professionals and therapists when appropriate
  • Conduct presentations or training as needed in the agency and community
  • Be involved in professional development activities from both a participant and presenter perspective.
  • Complete all required written reports in compliance with standardized departmental guidelines: submit reports in a timely fashion.
  • May be required to work some evenings and weekends.
  • Arrange for and/or provide services during programs at VCB as needed.
  • Participate in special projects/grant projects as assigned.
  • Serve as a member of the VISIONS admin team. This includes attending quarterly meetings and contributing to department quarterly reports and the annual board report.
  • Attend and present at professional development webinars, conferences, etc.
  • Ensure that the Chief Program Officer is informed of staff achievements and challenges.
  • Add new mental health and social work services as needed.
  • Other duties as assigned  

Salary Range:

$80,000-$90,000 per year, commensurate with experience.

Minimum Qualifications

  1. Master’s Degree in Social Work.  Familiarity or interest in working with blind and/or disabled individuals of all ages.  Licensed by NYS as a Social Worker (LCSW, LMSW).
  2. Excellent written, spoken, and telephone communication skills.
  3. Good organizational skills.
  4. Ability to relate well with people of diverse ages, education levels, economic circumstances, cultural backgrounds and individuals with disabilities.
  5. Comfortable  with commercial computer applications including Microsoft Word, Excel, Access, Outlook, and the Google Suite. Knowledge of databases and client information systems is a plus. 
  1. Minimum of five years full time paid social work experience.
  2. Two years of supervisory experience.
  3. Ability to speak a second language is a plus.

To Apply:

Send your resume and cover letter to Michael Cush, Chief Program Officer:

VISIONS offers a very generous benefits package including four weeks of paid vacation, 13 sick days and four personal days annually, 12 paid holidays, Health insurance through Empire Blue Cross Blue Shield, 403B retirement plan with a 5% employer contribution after one year of employment and more. 

VISIONS/Services for the Blind and Visually Impaired is an equal opportunity employer and encourages qualified applicants from all backgrounds to apply. 

VISIONS is a 501(c) 3 nonprofit vision rehabilitation and social service agency incorporated in 1926.  VISIONS provides service for blind and visually impaired people of all ages in the Greater New York Metropolitan Area.