Job Title: Technology Instructor
Department: Rehabilitation, Workforce and Youth Services
Employee Status: Non-Exempt Professional-Learned Professional
Reports to: Senior Director of Workforce Programs
Primary Location: VISIONS at Selis Manor
The Technology Instructor will have vast knowledge in the use and configuration of various hardware components and software applications across Windows, Mac, mobile and Google platforms. They would share in the responsibility of overseeing the daily operations of VISIONS Computer Center at VISIONS at Selis Manor, which includes, but is not limited to, designing computer training courses and specialized seminars, evaluating incoming students referred by the New York State Commission for the Blind, providing direct instruction, assessing and documenting student progress, providing end-user support and technical troubleshooting to clients and staff. The Technology Instructor may be required to provide off-site technical evaluation, instruction, support, and if called upon to do so, technology installation for clients referred for vocational training, ATC and clients that are just starting a new job, or currently working. Additionally, the Technology Instructor may be called upon to offer training either virtually, in person, or both, at the VISIONS vocational rehabilitation center (VRC) located at VISIONS center on blindness (VCB) in Spring Valley NY. The Technology Instructor will also play an important role in all employment & technology-related special events at VISIONS by developing workshops, making presentations, and providing technical support. They may also be assigned to represent VISIONS at external technology fairs and conferences. They will be required to assist with implementing any grants that are technology-related. In addition, the Technology Instructor will be required to obtain their Certification as an Assistive Technology Instructional Specialist (CATIS) within one year after initial hire, or eligibility.
Essential Duties and Responsibilities
- Offer class instruction to VISIONS participants in the use of word-processors, spreadsheets, database management systems, email, web browsers, mobile devices, Google Suite, etc.) as used in tandem with various assistive technologies including screen-readers, magnification systems, and/or refreshable Braille displays.
- In conjunction with the other technology staff, monitor and maintain all computer equipment in the training lab; install and/or upgrade software, peripheral devices, and other computer components. Troubleshoot or recommend technical support as needed.
- Supervise students and/or volunteers as they work independently in the computer lab.
- Maintain an organized system of recording and tracking client progress, including attendance records, individualized intake information, case notes, and service plans. Be ready to share these documents with your supervisor and the referring NYS Commission for the Blind (NYSCB) counselor.
- As needed, provide technical assistance to staff; perform routine technical maintenance activities throughout the agency; training staff in the use of Google Suite, installing adaptive technology and downloading critical updates.
- Provide technical evaluation, installation, or instructional services to clients at their job, internship or education sites.
- As assigned, assist job seekers with on-line job applications and uploading resumes and cover letters to company websites.
- Complete all required reports for technology assessment and training services and for internal tracking according to departmental standards within specified deadlines.
- Develop and facilitate classes for older adults that participate in programs at VISIONS Older Adults Center at Selis Manor. These classes may also be offered virtually.
- Establish and maintain regular communications with NYSCB counselors to solicit new referrals and promote VISIONS technology programs.
- Conduct keyboarding assessments to clients referred under VRT services.
- Assist the department with the implementation of any grants related to technology. This may include, but not be limited to, providing training to staff, volunteers, participants or professionals outside the agency.
- Familiarize yourself with the agency database for the purpose of retrieving client information or entering data.
- Maintain regular communication with your supervisor, or as needed, other members of the workforce team regarding client progress, issues with the technology, ETC. Communication can be in person, telephone, Google Chat, over Zoom or email.
- With guidance from your supervisor and/or other VISIONS staff members, familiarize yourself with the other services and programs that VISIONS offers.
- Complete any tasks that may be assigned to you by the Technology Services Coordinator.
- Other duties as assigned by the Senior Director of Workforce, the Chief Program Officer of the department or the Technology Services Coordinator.
The successful candidate will be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
Many of the tasks of this position such as virtual trainings, team meetings or writing reports and creating lesson plans may be performed remotely with the approval of the immediate supervisor and either the CEO, COO or CPO.
Education and/or Experience
Bachelor’s degree, with 1 year of teaching experience (preferably in a blindness-related classroom environment) or four years providing technology training preferably at a blindness organization. Bilingual candidates are encouraged to apply.
Certification as an Assistive Technology Instructional Specialist (CATIS) is required within one year of hire and/or eligibility.
- Proficient knowledge and use of assistive technologies such as screen reading, magnification, and refreshable Braille displays.
- Mastery of essential operating system functions, file management, routine maintenance procedures and network configuration.
- Strong knowledge of commercial applications including Microsoft Word, Excel, Access, Outlook, various web-browsers, Google applications.
- Proficiency in Apple Mac and mobile IOS operating system and their built-in accessibility features strongly preferred.
- Must have professional experience working with people with visual impairments.
- Ability to work equally well autonomously or as part of a team.
- Strong written and interpersonal communications skills.
- Time management skills, ability to multi-task, meet deadlines, and prioritize essential activities.
$40,000-$50,000, commensurate with experience.
Location and Schedule:
The Technology Instructor will work primarily out of VISIONS at Selis Manor, 135 West 23rd Street, New York, NY, 10011. As needed, travel to VISIONS Center on Blindness in Spring Valley NY and client worksites is required. Some duties of the position may be performed remotely.
This is a non-exempt position.
VISIONS is a 501(c)3 nonprofit rehabilitation and social service agency incorporated in 1926. VISIONS provides service for blind and visually impaired people of all ages and their families in the Greater New York Metropolitan Area.
VISIONS is an equal opportunity employer. All job candidates, consultants, volunteers, and interns 18 years of age and older, must consent to a background investigation including a criminal justice system search, reference and education checks.
Until further notice, VISIONS employees, interns and volunteers must show proof of vaccination or proof of a weekly negative PCR test unless granted a reasonable accommodation.
Send your resume and cover letter to Heather Hanlon at email@example.com